Refund policy
At Origin & Main, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns & Refunds
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You may return most items within 30 days of delivery for a full refund.
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Items must be unused, unwashed, and in their original condition with all tags attached.
How to Start a Return
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Contact us at support@originandmain.com with your order number.
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We will provide you with a return authorization and instructions.
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Once we receive and inspect the returned item, we will process your refund.
Refund Process
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Refunds are issued to the original payment method within 5–7 business days after we receive the returned item.
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Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, or damage during shipping).
Exchanges
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We’re happy to help with exchanges for size or color when available. Please contact us to arrange this.
Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will make it right as quickly as possible.
Questions?
Feel free to reach out anytime at support@originandmain.com. We’re here to help.
Thank you for shopping with Origin & Main.